Official Rock My Wedding Supplier

Q

How long will my order take to design, print and ship?

A

When ordering from The Collection it takes an average of 8 weeks, and a Custom Design takes on average 14-16 weeks.

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Q

Can you send me examples of your work?

A

Unfortunately, at this time, I cannot send out samples.

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Q

If I order from The Collection range, can I change the design?

A

With The Collection range you are able to change the colours and wording (providing it’s the roughly same length as to what is shown). If you require any more changes including additional wording or paper stock there will be an additional fee.

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Q

Can I change the design, wording, quantity, or paper after I have approved my pieces?

A

Providing they haven’t been sent to print, you can change the quantity, colour and wording, but please be aware this will incur a fee. I will then need to re-send you a print approval form for you to sign.

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Q

Can you print in white ink?

A

Yes I can. This will be an additional cost.

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Q

Can I have multiple languages?

A

Yes you can.

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Q

Can you print in gold on a digital press?

A

This can be done, however it can appear dull and is not as vibrant as when it has been specially foiled.

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Q

Can I order coloured envelopes?

A

Yes of course you can! However, there may be an extra cost.

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Q

Do you work with a calligrapher?

A

Yes I do. I can coordinate this for you.

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Q

Will you assemble and mail my invitations?

A

I’m more than happy to assemble your invitations for you, I will post them to you nicely presented. However, I cannot post them for you. There will be an additional fee for assembly that varies depending on the design.

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Q

How much will it cost to ship my suite?

A

Each order delivery cost varies depending on weight and size. I can send you a delivery estimate nearer the time of dispatch.

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Q

Do you accept returns?

A

Once we have had your final approval and sent the designs to print, I will deliver them to you. Once you have received your stationery, I do not accept returns.

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Q

How much will it cost to post my invitations?

A

This will depend on the size and weight of your stationery. I would recommend going to your local Post Office for an exact costing.

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